GENERAL

Why should I hire you?

• Because you wouldn't be reading this if you didn't need help. Ineffective marketing tactics, a lack of marketing awareness, or poor marketing-based decisions are one of the top reasons why most new businesses fail. If you don’t know where to start or how to market a business, it’s OK. That's why I am here. 

• Because I can help you. You don’t have to wear all the hats when someone else is qualified to wear a few of them for you. I know a tremendous amount about this industry, have a portfolio of incredibly diverse work to draw my experience from, and an outstanding foundation of skills to gain expertise from. And because no one is perfect and all-knowing, I should mention that I love a new challenge and am naturally curious. At the drop of a hat, I will research and learn anything I am not comfortable or familiar with.

• Because there is no one else like me. If working with a large agency or marketing firm make you feel overwhelmed, I am your gal. I thrive in a one-on-one environment, and know that the trust we build together will only benefit your business. I have a history of producing positive outcomes and results for clients. I am reliable, an exceptional communicator, resourceful problem solver, extremely organized with an attention to detail.  As both a Dreamer AND a Doer, a Pollyanna AND a Planner I can intuitively see and understand all sides of your business journey and your team. Let's do this!

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BACKGROUND

What is your background in?

I am proud to be a multi-hyphenate - which means I enjoy many passions and have a variety of skills and talents. I have worked in leadership and support roles across a variety of sectors including:

• Education & Enrichment

• Medical  & Healthcare

• Beauty & Aesthetics

• Conservation & Environmentalism

• Holistic Healing & Wellness

• Tourism & Recreation

• Metaphysics & Spirituality

• Interior Design & Home Organization

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Where did you receive your training?

A combination of real-world on-the-job experience AND self-directed learning! I have over a decade of marketing experience for nonprofits and in the agency setting where I learned from mentors, superiors and clients. This is supplemented by years of daily self-study in reading marketing books, newsletters and following industry leaders. I have also completed a few key certification programs, such as Google's Digital Garage and Mountain Bizwork's Foundations of Business course. ​I received my Reiki certification from the International Reiki Training center, my certification as a Feng Shui consultant by the Earth Home School of Feng Shui, and am a dedicated member and Red Ribbon professional of the International Feng Shui Guild. Check out my LinkedIn profile to see my diverse employment and education, in which each path has equipped me for where I am today as a Freelancer, Consultant, Coach and Creator. 

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What is a 'damselfly'?

A damselfly is a related subspecies of the dragonfly. Like the dragonfly, they are predatory aquatic insects that can be found in a rainbow of iridescent colors and across most parts of the world. The majority of their existence is spent in water, growing into adulthood as an agile flyer for only a small fraction of their lives. Unlike the dragonfly, the damselfly has a more dainty appearance, a slimmer shape and smaller wings that rest above their bodies rather than out to the side as dragonflies do.

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I chose the damselfly name and design because the dragonfly is my 'totem animal' - a familiar spirit often appearing in life at the most serendipitous moments. The damselfly is the polarity of the dragonfly- representing a powerful feminine energy which reflects my own spiritual transformation and self-illumination journey as I released the Damsel archetype. It also is a symbol of the Gene Keys brand - a system which I came upon after discovering Human Design. Lastly the damselfly embodies the core values of my brand: living in service and social responsibility, living in authenticity, and seeking process-driven growth which are clear metaphors for business development and marketing.

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BILLING & RATES

How do you determine your rates?

I base my rates off of current industry standards as outlined by the American Writers & Artists Institute (AWAI), as well as on-going benchmarking with other freelancers, consultants, and virtual executives. This breaks down to around $150 an hour depending on the project, although I do not bill by the hour. As a self-employed professional, I must factor in the following overhead costs when setting my rates, so my takehome from that hourly rate is only around:

• Social Security and Medicare taxes (15-20%)

• Health insurance

• A multitude of valuable digital tools and systems

• Professional development courses

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As an intermediate/advanced professional with nearly two decades in the field of course you're also paying for my expertise and experience. I have mastered the craft/skill of marketing as well as the in-depth, in-demand knowledge of specialty niche.  I also have developed the essential management operations and administrative processes of a controlled experience for my clients, and have demonstrated proof of positive outcomes for my clients.

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How is payment processed?

There are a few ways we can coordinate payment and invoicing, but beyond the options below I do not make exceptions because most turnarounds are less than 3 weeks. I will send an electronic invoice prior to each project via Paypal. Payment can also be submitted via Venmo if needed. 

• For projects under 30 days: 100% payment upfront with signed contract. Taking care of it all at once is generally simplest and easiest for both parties!

• For projects over 30 days: 50% payment/deposit upfront with signed contract. 25% at mid-point and the balance due at completion. At specific milestones you'll receive watermarked/fixed images of the text or as a review on a call. Final work will be delivered once final payment is received. 

• For long-term/retainer clients: To establish trust, First three payments upfront, next three at 50% upfront. After 6 months of working together payment can be processed after, although I will require a credit card on file to charge.

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What is the difference between hourly and package pricing?

From my experience there are many inconveniences and inefficiencies involved in hourly time-tracking and billing, including slower longterm improvement because of rushed strategy or disorganized planning as well as over-charges as a result of inevitable client revisions and feedback. I offer ad-hoc packages and charge per project based on a variety of factors. If the work has a limited scope with a clear start and end, OR if the end goal of your project is unclear then a one-time project fee is best. However if the work is on-going then a monthly retainer makes more sense. Of course, there will be times when clients will need both simultaneously and when that happens I will bill for both. I look forward to crossing that bridge together and outlining the work, and cost, individually with you.

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OPERATIONS

Do you offer packages?

One-time projects are helpful but do not often make sense with the time and effort needed for client onboarding. I enjoy offering a hybrid model of services where I can keep a good balance of both retainer client and single-project clients. Creating custom packages is not energy efficient, so I now offer fixed bundles of the combined services and deliverables that together provide the most obvious value and measurable impact for my clients. 

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I am happy to offer clients a paid "test project" before transitioning to a monthly retainer!

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What does the client on-boarding process look like?

First, we'll have a discovery phone call or in-person meeting to discuss your needs and goals. Then I'll come up with a detailed proposal which includes your projected pricing for the project, or as a monthly retainer for ongoing work. Once approved and a portion paid, I'll provide a more detailed custom longterm plan mapped out. From there I'll be your guide for each step along the way, and depending on our contract agreement, implement the project directly.

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How long will it take to see the results of your marketing work?

First, it's OUR marketing work, as there are many responsibilities that are shared as we collective work towards the same goal: profitability. Depending on these goals and the specific service agreements, results could be immediate, or could take as long as 6 months or more. There are multiple variables at play (time, tools, resources, research, development, industry/niche, location, etc) and so many external unknowns (audience attitudes, consumer trends, algorithms and more). Lastly, it's important to remember the famous "Project Management Triangle" (Good/Fast/Cheap). I can absolutely fulfill your need of cost-effective and quality work, but speed of conversions is not a guarantee.

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What does your ideal client look like?

I have always gravitated to work that uses purpose for profit. My services will pair best with soul-centered, changeworkers and changemakers- ranging from innovative startups to mission-driven organizations and passionate leaders who are passionate about social and environmental responsibility. I am particularly empathetic and understanding to the unique challenges of female soloprenuers, but I will always make exceptions for the right person. There has to be a mutual synergy though of course. The truth is that I will not end up working with every person I speak with. Each potential client has a prerogative to find the pricing and person that will work best for them. Similarly, I am also looking for the specific right fit too. I am ok being selective with clients to find those who are selling a high quality product or service that contributes to the greater good, and has potential for profit. This person would also be patient, trusting, respectful, and consistent, reliable communicators.

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Are there any digital marketing services that you do not offer?

Right now I do not offer the following services, although I do have an reasonable knowledge base in them.

• Brand Messaging

• Social Media Strategy

• Email Marketing

• Paid Media: SEM/PPC or SMM ads

• Video creation or editing

• Advanced Graphic Design

While all of these are part of a holistic and mindful marketing strategy, they currently are not in my zone of genius. If these offerings seem to be in demand with my longterm clientthey are definitely something I will consider learning and adding to my services menu.

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What is the onboarding process like?

​Here is an overview of what I need to do my job effectively, which will be outlined in more detail in the contract.

1. Clarity: a specific vision and goals which we will work together to gain if you don't already have them)

2. Information: account logins, important data, background info etc

3. Assets: product photos, employee bios etc

Unfortunately, without these essential details, the project will come to a standstill and remain incomplete indefinitely.

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Is there any "fine print" to your agreements?

I believe in integrity, honesty and transparency. As such there are no hidden fees, placement fees, termination fees, or long-term contracts. Everything can be outlined in my comprehensive rate sheet. I prefer to be as transparent as possible, so my service contracts are fairly simple and direct. Here are a few key points that may differ from a conventional agreement.

1. There are no refunds. 

2. Stop payment requests must be made 14 days in advance.

3. I charge hourly for any unplanned tasks and projects that are outside the terms outlined in the client agreement.

Still unsure about something? Just ask!

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INDUSTRY​​​​

What is 'holistic marketing'?

This is the term I use to describe my unique approach to marketing. It involves viewing your business from all angles - your customer, your audience, your funnel, your product. Everything is intimately interconnected and explicable only by reference to the whole. You can't know one without knowing the full picture. I also have a spiritual perspective to my work. Marketing is ultimately a form of energy exchanged and consciousness.

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What is your favorite marketing analogy?

Marketing is a lot like building a house...

1. You need an expert. Just as you hire a contractor to plan and construct the project from start to finish, you should do the same with your business - it requires a special set of skills and training. Business owners and their stakeholders should not waste their time and energy being involved or distracted by the process - leave strategy and implementation to the experts! We're here to meet your goals, providing solutions and results. Instead of worrying about the How, focus on the What and Why. 

2. It takes time. Also building a house, and marketing a business, doesn't happen overnight. Even after months or years of work and even if it appears done on the outside, as any homeowner will tell you, your home is never fully complete because tastes, trends and your family's needs are always changing.

3. It's worth it in the long run. Your home, and your business, are worth investing in. They are the foundation of your success, your future.

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Why do you enjoy marketing?

I love that marketing is so multi-faceted- both as an art and a science. It makes me feel alive to activate both sides of my brain - the creative, artistic and visual mixed with the experimental, analytical and measurable. As a human geographer and psychologist I enjoy studying the relationships that people build- to each other, their surroundings, ideas, and information. It demonstrates how universal the need to share and connect is universal. As a scientist I love how structured and systematic marketing can be - that you can create repeatable steps. Lastly, as a productivity enthusiast I thrive in seeing the development, progress and completion of a project. I love the thrill of untapped potential- unveiling the hidden possibility and opportunity within everyone and everything.

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What is your least favorite part of marketing?

It's always moving target and always changing so it can sometimes feel like you're never going to get ahead. It's also extremely misunderstood (marketing is NOT sales) and therefore frequently undervalued. Also, the myriad of industry jargon can get confusing, as every marketer comes from a different "school". I have deliberately scattered marketing terms throughout this site to demonstrate the depth of my specialty, however I do not expect most clients to know these words. :) Lastly, I am very conflicted about social media. I think it is a phenomenal tool for connection and promotion however because it is so easily accessible it is often over-used and abused.

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What is the most obscure or unknown marketing advice you have to share?

NICHE DOWN. People want to buy from specialists, not generalists. This was incredibly challenging for me to put into practice for my own business because I was scared of rejection and failure in being so limited. (Imposter syndrome is real.) If you can find a specific market that is profitable and resonates with you, it is marketing gold because it ultimately means less work, not more. Lastly- BE PATIENT! The overwhelming majority of people don't buy from their first interaction with your business. Marketing takes time, and your success is worth waiting for.